FREQUENTLY ASKED QUESTIONS

Your Guide to 90'S Baby
Weekender FAQs

GENERAL

The weekender will take place on 16-18th May 2025 with day and night parties, including club, boats and pop up parties that will be held across multiple venues in Tenerife South, in the areas surrounding Playa Las Americas, Costa Adeje, and Los Cristianos.

Packages include 3 day access into all festival events. With four day accommodation included they are the perfect stress free bundle.

Yes, additional parties;  boat parties, will be sold as an added extra's. 

Everyone in the group must be 18+ 

We're thrilled to bring the party to Tenerife for the first time!

The events and accommodation will be located in the southwest of Tenerife, the party capital of the Canaries!

All main events run from the 16th - 18th May 2024.

For Packages, the standard hotel dates are 3 nights from 16th - 18th September 

We recommend arriving a day in advance, on 15th May - Extra hotel nights available to book for an additional cost. 

*If you book & then wish to add nights on, please request this by reaching out to [email protected] 

Line up is out now, check our post on socials here !

Eres de las islas canarias o de Tenerife? Haz click HERE

PACKAGES & TICKETS

Package bookings can accommodate up to 4 individuals.

Ticket bookings are limited to 6 per account 

Names of all group members are required at the time of booking. You will be asked to provide this information at check-out. 

*Please note, all guest details must be added in for tickets to be issued or downloaded 7 days before the event. 

While there are no specific discounts for large groups, booking the 2,3, or 4 person packages can maximise savings by ensuring full occupancy of the rooms. 

Yes, an account creation is required during the booking process to complete the reservation.

The lead booker is the individual making the booking. Only one person can be the lead booker, representing the entire group. This individual assumes responsibility for the booking and must confirm any changes.

Yes, a 12% booking fee is applied to the price.

All fees will be clearly displayed to you at check-out. 

Bookings can be accessed by logging into  https://90sbabyweekender.myeasol.com/bookings

Follow the 'Forgot Password' link on the login page to reset your password.

Check junk/spam folders first, then contact [email protected]  if confirmation is still not received.

If you believe that any details on your booking confirmation (or any other document) are wrong you must advise us immediately. Please contact us on [email protected]

Changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies within ten days of us sending the document to you.

Check with your bank in the first instance, as they will be able to advise of the reason why your transaction has declined.

The issue may be because of the rollout of 3D Secure across all financial institutions, which is causing some technical difficulties for customers shopping online. To alleviate this, always ensure that your bank has your most up to date contact details, so you can verify the transaction.

If you are still experiencing difficulties with payment please contact: [email protected] 

Deposit Plan - You can pay a deposit upfront, and the remainder will then be paid 90 days before travel. 

Split Monthly Payment Plan - You can pay a deposit upfront with the remainder of your balance split into monthly payments, with final payments, exact date depends on the day you book, the schedule  will be agreed to at the time of booking 

Pay In Full - You can pay in full at the time of booking.

You will be able to pay by Debit/Credit Card, Apple & Google Pay, Klarna, or Instant bank transfer. 

No, the payment plan's instalment structure is fixed and must be agreed upon during booking

Individual payments or split payments are not accepted. Payments are made using the lead booker's card details.

Payment details can be updated by logging into your account here before the next instalment is due.

If a Payment Plan has been set up, we will automatically take payment of the instalment on each payment date within the Payment Plan. It is your responsibility to ensure payments do not fail.

If we are unable to charge your card, due to your card being expired, insufficient funds or it has been declined by the bank, don’t panic! We’ll attempt to take the payment again in seven days, giving you time to fix the issue or update your payment method. 

Please be aware, if the same payment fails 3 times, then your booking is at risk of being cancelled.

Final payments must adhere to the agreed terms of the payment plan or deposit plan, or be paid in full at the time of booking. You can find these details on your booking confirmation. 

SPECIAL ASSISTANCE & ACCESSIBILITY

Whilst we are not a specialist disabled experience company, we are committed to making our experiences widely accessible, regardless of ability or disability.

We firstly ask you to carefully consider whether you are physically and mentally able to travel and enjoy the experience. Please then provide us with full details of your requirements before you make your booking. We can then advise you as to the suitability of your chosen travel arrangements. 

Where we can, we will make reasonable adjustments to the operation of our experiences to facilitate the requirements of disabled travellers, such as booking ground floor accommodation or adapted rooms if available.

Please speak to our team by emailing [email protected]

PACKAGES & TICKETS

Options range from bronze to gold tiers, varying by hotel rating only, 

Included in your package is your accommodation and your weekender ticket, giving you access to all main events. 

Just a heads up: flights, and airport transfers, aren't in the mix, so you will need to book these independently.

The package price is for a three-night stay, but if you're up for extending the good times, additional nights are available to book at an extra charge per night. 

We've got some exclusive add-ons like boat parties that will be available. You can book those separately, when they drop, closer to the experience start date.


We will be offering a limited number of tickets for the event without the accommodation package.  

You can purchase up to 6 tickets only per booking. 

We recommend  securing your event tickets before making separate accommodation arrangements to ensure you don't miss out.

For Bronze and Silver hotels, the minimum offerings are room only or self-catering. On the other hand, Gold tiers guarantee at least bed & breakfast.

ACCOMMODATION

Hotel allocation is based on package selection. 

Accommodation options are tied to the package you choose: Bronze, Silver, or Gold. These tiers correspond to the hotels' facilities and amenities. 

Bronze: Minimum 2-3 star hotel. These hotels provide essential amenities and a pleasant stay, ideal for guests looking to save on accommodation.

Silver: Minimum 3-4 star hotels. With our Silver-rated hotels, you can expect a step up in comfort and amenities compared to Bronze. 

Gold: Minimum 4-star hotels. Our Gold-rated hotels offer enhanced comforts and amenities, providing guests with an elevated experience.

All our selected hotels are positioned along the southwest coast, aligning with the event venues. From Los Gigantes to Golf del Sur, your accommodation will be within reach of all the action. 

Information on allocated hotels will be sent out 8 weeks before the event.

 If you opt for a 2, 3, or 4 person package, you'll be rooming with your chosen group.

You can book up to 2 extra nights on either side of our weekend for a total of 7 nights.

You can also add nights down the line by emailing us at [email protected] although we can’t guarantee, there will be space. 

Rooms within the same booking are assigned to the same hotel. If you and your friends book separately but wish to stay in the same hotel, drop us your booking references. Just make sure you all booked the same hotel tier and we'll try our best to make it happen, but no guarantees.

*Please note, same hotel requests cannot be made after March 16th 2025. 

Some hotels may request a pre-authorisation or refundable breakage deposit upon check-in.

Room modifications after check-in are not possible. For issues once checked in, contact the hotel front desk.

Check-in typically begins at 15:00, with check-out by 11:00. Ask at the hotel front desk for full details on check-out procedure.

If you booked a 4 person package, your accommodation information email might say "2 guests" - please note that although this states 2 guests, as a 4 person package you will have 2 rooms ready to accommodate all 4 guests on your booking. 

TRAVEL

We recommend flying into Tenerife South Airport (TFS).

Flights, and airport transfers, aren't in the mix, so you will need to book these independently.

No, airport transfers are not included. But there are a range of transportation options available  to suit your comfort, budget, and preferences, such as Public Transportation such as Buses, or Taxis and Ride-Sharing Services - Use reputable local taxi services or ride-sharing apps

Details on available shuttle services will be communicated soon, stay tuned for updates.

LOCATION & LOCAL INFO

Tenerife is the largest of Spain’s Canary Islands, located off the coast of West Africa. It is known for its beautiful beaches and vibrant nightlife. 

Tenerife boasts a sub-tropical climate, earning its nickname as the "Island of Eternal Spring".  The weather in the south is generally hot & dry. 

We do  still recommend bringing layers to avoid feeling cold when leaving the events  

The official currency is the Euro, available at banks, post offices, airports, or currency exchange bureaus. But remember lots of places will be cash free so ensure you have a  credit or debit card you can use abroad. 

The official Language in Tenerife is Spanish, but many locals and workers have a great level of English. 

Tenerife belongs to the same time zone as the UK and Ireland. 

CHANGES & CANCELLATIONS

Additional nights may be booked at the time of package purchase or later, subject to availability. 

If you have already booked and wish to extend your stay, please reach out to us at [email protected] 

We will do our best to help if you want to make a change, but we can't guarantee we will be able to meet your request. For this reason, please check you are happy with the details of your booking before placing the order. 

If you wish to change any part of your booking after you have received your booking confirmation, the lead passenger must inform us via an email to [email protected] 

Please check the booking terms & conditions to view any admin costs associated with this change.

You may replace a traveller who can no longer attend. You can do this by emailing us at [email protected].

 Please visit the booking terms & conditions for the requirements this is subject to, and to view any admin costs associated with this change.

Cancellation requests must be submitted by the lead passenger via email at [email protected].

Review booking terms for associated costs.

In such cases, adherence to regulations and protocols is ensured, with details provided in the booking terms.

E-TICKETS, WRISTBANDS & ID

You will receive an electronic ticket nearer the time of departure, usually 7 days before the event.

The ticket will also be available to download in your account, 

https://90sbabyweekender.myeasol.com/bookings.

You can print it or bring it on your smartphone.

Valid e-tickets and government-issued photo identification matching the ticket name are necessary for wristband exchange.

Government-issued photo identification. Accepted forms include driver's licences.

Wristband exchange information will be provided closer to the time.

Wristbands will only be issued once. Broken or lost wristbands cannot be replaced so please look after them. A valid wristband, on your wrist, is required for entry to any event

Package resale for profit is prohibited. Transfer requests are accommodated with prior notice and subject to conditions.

Tickets and packages on third party websites are not valid or genuine. To ensure you are buying a genuine package please follow the links on this website

OTHER EVENT
RULES

Bag dimensions are restricted to W21cm x H30cm x D8cm (A4 Size) for evening events.

Outside food and drink are prohibited, though refreshments will be available for purchase at the venues.

Professional cameras (with interchangeable lenses) without an approved photo pass are not permitted.

Security checks may be conducted, and items deemed potentially harmful or disruptive may be confiscated.

TRAVEL INSURANCE, VISAS, PASSPORTS

All passengers are required to have suitable insurance to cover their booking, ensuring protection against unforeseen circumstances. 

We advise obtaining this as soon as you have made a booking. 

With all insurance policies, terms and conditions apply, so make sure you've got the right policy for you.

Entry requirements vary, and travellers should verify specific visa needs for their circumstances with relevant authorities. 

UK passport holders please visit: https://www.gov.uk/foreign-travel-advice/spain

Yes, a valid passport is required for international travel to Tenerife. Ensure passports have sufficient validity. 

UK passport holders please visit: https://www.gov.uk/foreign-travel-advice/spain

Travellers should verify entry, passport, visa, health, and immigration requirements for Tenerife prior to departure, ensuring compliance with regulations. 

UK passport holders please visit Entry requirements - https://www.gov.uk/foreign-travel-advice/spain

HEALTH & SAFETY

All accidents, illness, and injuries must be immediately reported to the hotel front desk or event staff (depending on location). You must also notify us within 12 weeks of the end of your stay, by emailing  Please make sure to provide your booking reference, full details of the incident, and all other relevant information such as medical reports.

During the events  there will be security, and staff on duty. At the hotel there will be hotel staff on duty.  

For any emergencies, locate a member of staff, who will be able to assist or locate the correct assistance. If a serious or life-threatening crime is being committed, please contact a member of staff or police officer immediately. 

If, in the unlikely event you cannot find someone, please call 112 (the Spanish emergency number)

FAQs

You can contact the 90s Baby Weekender customer relations team via email at hello@90sbabytenerife.com 

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